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SITA ICT Apprenticeship - 2022

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Company Overview                  

SITA are a world leading specialist in air transport communications and information technology. SITA transforms air travel by creating tech
They operate and provide support to Heathrow Airport with cutting-edge network and telecommunications services that are at the heart of Heathrow’s operations, such as Baggage, Check-In, Flight Information, Security and Wi-Fi connectivity.

Discover more on SITA through their website

The Benefits:

- Competitive Salary of £19,000

- Potential 5% bonus each year
- Great training and support  
- Excellent potential progression opportunities in line within an established career Framework upon successful completion should a vacancy be available at the end of the term
- Gain your Level 3 Certificate in ICT Systems and Principles   
- Gain your ITIL Foundation,

- Gain Cisco Vendor qualifications  

This is an amazing opportunity to learn, grow and succeed in one of the world’s most exciting work environments. You’ll be supported by a dedicated work-based Assessor and will learn from a team of highly skilled Engineers and Technicians.  

The Role:


As an Apprentice Information Communication Technician, you’ll support the smooth running of Heathrow Airport.  

You’ll learn how to fix problems in a range of environments, from terminal buildings and communications rooms, to departure lounges and airside Environments.  

Your apprenticeship will include:  

- Learning about a wide range of networking technologies mainly Cisco Systems & security firewall technologies

- Infrastructure fibre and UTP (cabling) infrastructure support, testing and repair

- Understanding Mobility solutions – WI-FI, Radio, Cellular

- Exposure to IP Telephony solutions
- Providing technical support 
- Communicating with customers  
- Using state-of-the-art equipment  
- Supporting system upgrades  
- Working as part of a shift pattern after your first year (Age dependant 18+)

About You:  

While no experience is required, to become an Apprentice Information Communication Technician, you’ll need:  

- A keen interest in building a career in networking, security, telecommunications,  wireless support  
- At least five GCSEs or equivalent at grade 9 – 4 , ideally including Maths at grade 6-5 or above    
- To be highly-motivated  
- Strong communication skills  

Other organisations may call this role Trainee Telecoms Engineer, Apprentice Telecommunications Engineer, Trainee Broadcast Engineer, Trainee IT Engineer, Apprentice IT Engineer, Trainee Network Engineer, Trainee Voice Engineer, Apprentice Broadcast Engineer or Trainee Communications Engineer. 

SITA Closing Date – 6th June

SITA Open Day – 22nd June

SITA Assessment Centre – 29th June


The successful candidates will need to undergo a DBS check and gain security clearance, as you’ll be working airside at the airport. A UK Driving license is desirable although not essential for the apprenticeship.   

Webrecruit and GK Apprenticeships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you think you’d like to play a part in the running of one of the nation’s biggest transport hubs as an Apprentice Information Communication Technicians please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.  

Working hours: 37.5 hours per week 


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