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L3 Unified Communications Technician

Job Profile

The primary role of a Unified Communications Technician is to establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment. They install basic communication hardware and software. They also deal with routine service requests from internal and external sources including fault rectification across a range of technologies, applying security principals in line with legal and organisational requirements. This role will require the individual to work alone or as part of a team, and could be office based, field-based, or in remote sites as required.

Typical Job Role:

  • Telecommunication Technician
  • Unified Communications Technician
  • Telecommunications Operative


Generic - Unified Communications Technician Apprenticeship Pathway

Individual Course Breakdown

Technical Competencies

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