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General Terms and Conditions

1. Definitions

1.1. Apprentice means the apprentices being recruited for or employed by the Customer.

1.2. Apprenticeship Programme means a programme whereby GK Apprentices is managing and supporting the attainment of apprenticeship qualifications by employees of the Customer.

1.3. Customer means the GK Apprentices’ customer for whom the services are provided

1.4. Services means any consulting, development, training, management, apprentice assessment, and any other work provided by GK Apprentices in connection with meeting GK Apprentices’ responsibilities under this Agreement and corresponding SOWs.

1.5. Statement of Works (SOW) means the signed document agreed between the parties setting out the services to be provided by GK Apprenticeships, the amounts to be paid by the customer for the services and the dates over which the services will be delivered. The nature of Apprenticeship provision means that some of these services may not be entirely specified at the outset and this document may be supplemented with a SOW Variation Agreement.

2. Agreement

The agreement between GK Apprenticeships Ltd (GKA), and Customer shall comprise:

1. the SOW signed by authorised representatives of both parties, including appendices detailing specific nature of the services, and
2. these Terms and Conditions.

The Agreement constitutes the entire agreement and understanding between the parties relating to the Services and the other matters referred to in that Agreement, and supersedes any representations not included within the SOW.

3. Services

3.1. Customer engages GK Apprenticeships to perform services as specifically agreed and described in each SOW. Upon signature of a SOW, GKA accepts the engagement, and agrees to perform the Services upon the terms and conditions set forth and in the applicable SOW(s).

3.2. GKA represents and warrants as follows:

3.2.1 That its employees, agents and/or subcontractors shall at all times during the performance the Services shall adhere to the standards, ethical practices, and standards of care and competence commensurate with industry-wide standards.

3.2.2 That all Services provided shall be performed in a professional, competent and workmanlike manner and any warranties of additional scope given by GKA to Customer shall apply.

3.2.3 That all Services covered by this Agreement will conform with the applicable SOW.

3.3. Each SOW shall specify the Services to be provided by GKA, the price, payment schedule, delivery schedule, and acceptance criteria for such Services and, if applicable, detailed technical and administrative requirements for the Services.

4. Term and Termination

4.1. The services supplied under this agreement will continue to be supplied unless this agreement is terminated by either party giving at least three months notice in writing to the other party.

4.2. Where an apprenticeship programme has been contracted between the parties, the term will continue until the Apprenticeship completion date.

5. Charges and Payment

5.1. GKA will invoice for charges in accordance with the SOW.

5.2. All prices quoted are exclusive of VAT. GKA will invoice the Customer for the fees agreed in the SOW together with VAT as required by current legislation.

5.3. Unless otherwise specified in the SOW all invoices will be payable 30 days after issue by GKA.

5.4. Without prejudice to any other rights, GKA shall be entitled to charge interest on any overdue payments at the statutory rate.

6. Third Party Courses and content

6.1. Where GKA provides Courses or Content from third parties this will be identified in the SOW.

6.2. In these cases the parties agree that the price quoted for these Courses / Content are outside of the control of the Company and while the Company will use its best endeavours to ensure that the cost of the Services is in accordance with the SOW, the Company is entitled to request a variation in the charges set out in the SOW.

7. Cancellations

7.1. Where the Company arranges for Apprentices to attend specific training events, it is the Customer’s responsibility to ensure that the Apprentice attends at the required date and time. If the Apprentice fails to attend or cancels their attendance then the following charges will apply:

Notice provided & Cancellation fees

11-20 working days: 50% of original fees

0-10 working days: 100% of original fees

No Show 100% of original fees

7.2. Note that separate cancellation fees apply and will be detailed in the SOW for specialist activities.

8. Recruitment Services

8.1. Where GKA is contracted to provide recruitment services recruitment fees will be charged per offer made.

8.2. Where a learner leaves or is dismissed within 1 month, a replacement will be recruited at no extra cost. In cases where a learner leaves or is dismissed within 30-60 days a replacement will be recruited at 50% of the original recruitment cost per head.

8.3. Where GKA delivers the agreed recruitment service, in full or in part, and the client subsequently varies their requirement or fails to carry out their obligations in contracting the learners in a timely manner, the agreed recruitment fees will be payable in proportion to the volume of work completed by GKA at the date of variation up to a maximum of the contracted fee.

9. Government Funding

Where the Services include the provision of an Apprenticeship Programme that benefits from funding by the ESFA or other similar body, the parties both agree to act in accordance with the funding rules published by the relevant body and to comply with any obligations to permit and co-operate with any audit by such body.

10. Intellectual Property Rights

10.1. Trade marks In order to preserve the value of the parties respective name and/or any trademarks, service marks, or trade names (collectively, “Marks”), neither Party shall make any use of any of the other’s Marks for any reason, including but not limited to, advertising, press releases, or other publicity, except upon the written authorization of the releasing party in each instance.

10.2. Background IPR GKA and its licensors retain all right, title and interest in all Background IPR. Customer shall not acquire any rights to the background IPR or to any materials in which the background IPR subsists and which the company may provide in the performance of the services.

10.3. GKA hereby grants to the Customer a nonexclusive, worldwide, paid-up, royalty-free (unless otherwise set forth in the applicable SOW), irrevocable and perpetual license and right to use, Background IPR only in connection with the business operations of Customer and to the extent necessary for the Customer to receive the services.

11. Indemnity and Liability

GKA will indemnify the Customer against direct injury, death and any direct damage to property caused by defects in any GKA products or by the negligence of its employees.

GKA will not be liable for any loss of profit or other indirect loss arising as a result of this agreement and GKA’s total liability in connection with, or breach of this agreement shall be limited to the greater of the total fees paid under by the Customer under this agreement or £100,000.

12. Confidentiality

12.1. For purposes of this Agreement, the term "Information" shall mean any information that either party may receive from other, pursuant to this Agreement where such information (a) if received in written form, is marked “Confidential” and (b) if not received in written form, is declared by the issuing party in writing to be confidential within thirty (30) days after disclosure.

12.2. Parties shall maintain the Information in confidence with the same degree of care that they hold their own confidential information. The parties will not use the Information except in relation to the performance of the Services. Parties will disclose the Information only to their officers and employees directly concerned with the Services and the contract, and will not disclose the Information to any third party or use the Information for any other purpose.

12.3. The Parties obligation of nondisclosure and the limitations upon the right to use the Information shall not apply to the extent that the receiving party can demonstrate that the Information: (a) was in their possession prior to the time of disclosure; or (b) is or becomes public knowledge through no fault or omission of receiving party; or (c) is obtained independently from a third party under no obligation of confidentiality to Client.

12.4. All Information will be returned to the disclosing party upon termination of this contract for any reason, except for one copy, which receiving party may use for the sole purpose of determining its continuing confidentiality obligation to Customer under this Agreement.

12.5. All obligations of Provider under this Section shall survive the termination of this Agreement for a period of five (5) years.

13. General Provisions

13.1. Force Majeure Neither party shall be deemed in default of this Agreement to the extent that performance of the party’s respective obligations or attempts to cure any breach are delayed or prevented by reason of any act of God, fire, natural disaster, act of government, or any other cause beyond the reasonable control of such party, provided that such party gives the other party written notice of the condition within ten (10) business days of discovery . If proper notice is given, the time for performances or cure shall be extended for a period equal to the duration of the force majeure event or circumstances described in the notice.

13.2. Non-Solicitation The parties acknowledge that the parties are involved in a highly strategic and competitive business. The parties further acknowledge that a party would gain substantial benefit and that the other party would be deprived of such benefit, if a party were to directly hire any personnel employed by the other party. Without the prior written consent of the other party, neither party shall solicit, employ or otherwise retain the services of any personnel employed by or contracted by the other party during the term of this Agreement and for a period of one year following the termination or expiration of this Agreement.

13.3. Severability If any part of this Agreement is declared invalid or unenforceable, the remaining provisions shall continue in effect and be enforceable to the extent permitted by law.

13.4. Waiver Any waiver of any right or default shall be effective only in the instance given and shall not operate as or imply a waiver of any similar right or default on any other occasion.

13.5. Survival The provisions of this Agreement which by their sense and context are reasonably intended to survive the completion, expiration or termination of this Agreement shall so survive.

13.6. Counterparts This Agreement shall be effective either when signed directly or in counterpart by the duly authorized representatives of Customer and Global.

13.7. Headings The headings in this Agreement are for identification only.

13.8. Governing Law This agreement is governed by English law and the forum for settling any disputes under this Agreement shall be the English courts.

14. Notices

Any required notices shall be made in writing and should be sent to the addresses below:

Company Secretary
GK Apprenticeships Ltd
1 The Old Dairy
Lower Fyfield
Wiltshire SN8 1PY

15. Complaints

In the event of a concern, complaint or an issue, the Employer should send an email to
at which point the complaint or issue will be assigned to a suitable member of the Company’s team. Read our full Compliments and Complaints policy. 

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